Netflix Entering a Brave New World - 646 Words

Chapter 4: Netflix: Entering a Brave New World Q 1. Some of Netflix’s capabilities and core competencies are mentioned in the case. Go to the firm’s Web site (http://www.netflix.com) and use other information sources as well to see if you can identify additional capabilities and core competencies. Do you think the core competencies mentioned in the case and/or the ones you found are valuable, rare, difficult to imitate, and nonsubstitutable and as such, are also competitive advantages? Why or why not? Answer The core competencies of Netflix lie in primarily its model customer-care and customer-service, which entails the fact that Netflix is well aware and knowledgeable of its customer and his preferences. Another core†¦show more content†¦This is primarily because there is no product differentiation in the market. Additionally, Netflix would then lose its flagship brand essence the supportive roles played by these two integral competencies of the company. The well-developed IT management allowed Netflix to move from DVD only to DVD and streaming, allowing the tap into the streaming market and a chance for the company to expand business. Q2: What do you believe are the primary competitive challenges facing Netflix today? What capabilities and core competencies does the firm require to successfully deal with those challenges? Answer 2 Netflix finds its competition and strategic challenges against big names in the market –Google, Apple and Amazon to name a few (Roberts Zahay, 2012). The challenge for Netflix lies in maintaining the innovative streak, which will add creativity and youth to its brand image and the brand itself. This innovative streak has to be continual and has to match the demands and preferences of the customers in their taste and liking. The brand and the company cannot afford to remain stagnant and rigid in the ever changing and demanding market place. The core competency that Netflix will have to focus on to meet this challenge is to develop and train its human resource. Effective and efficient human resource management will allow the company to tap into present and potential customers, as well as, allow the company to serve them appropriately.Show MoreRelatedRandomly Select Films From Netflix Popular Movie Section1354 Words   |  6 PagesRandomly select films from Netflix pop ular movie section between the years 2007 to 2017. This experiment will be coding for differences in male and female lead roles in movies, also compare the frequency of male and female lead roles. Introduction From the day we are born, whether you are male or female, we are constantly influenced by the word around us. Our environments feed us information that we conceptualize and store, ultimately aiding in the development of one’s ego, which is obtained by whatRead MoreBest Buy Case Analysis4374 Words   |  18 Pagesfree shopping, which draws consumers into their store to window shop. For many industries this may not be strength, but for Best Buy it is. By having the best price, Best Buy can afford to have window shoppers. They will be able to see all of the new merchandise and if they do comparison shop, the will return to Best Buy. 3.Strong Customer Service - the staff is friendly, knowledgeable, and approachable. Blue shirts and the Geek Squad provide Best Buy with better technical customer service thenRead MoreInnovators Dna84615 Words   |  339 PagesMarriott School, Brigham Young University. He is widely published in strategy and business journals and was the fourth most cited management scholar from 1996–2006. is a professor of leadership at INSEAD. He consults to organizations around the world on innovation, globalization, and transformation and has published extensively in leading academic and business journals. is the Robert and Jane Cizik Professor of Business Administration at Harvard Business School and the architect of andRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 PagesOrganizational Behavior This page intentionally left blank Organizational Behavior EDITION 15 Stephen P. Robbins —San Diego State University Timothy A. Judge —University of Notre Dame i3iEi35Bj! Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Editorial Director: Sally Yagan Director of Editorial Services: